Posted by: Chelsey Orlando
Love looking at all those pictures you’ve collected over the years? Yes. Who doesn’t? Well hopefully you aren’t using the online photo sharing and hosting site, Flickr to store those memories.
Once raved as innovative, this child-site of Yahoo! has been hosting users photos for years now. But what happens when a Flickr employee accidentally deletes all of your memories?
Earlier this week this exact thing happened to Flickr user, Micro Wilhelm. After contacting Flickr about another users account that was full of stolen photos, a Flickr no-no. The Flickr employee accidentally deleted Wilhelm’s 5-year old, 4,000 photo full account. Outraged by the petty email he received from the Flickr employee, Wilhelm voiced his anger through his blog where he also posted said email.
According to Laurie Segall’s cnn.com article where she gathered some of the email information from Flickr to Wilhelm said, “Unfortunately, I have mixed up the accounts and accidentally deleted yours. I am terribly sorry for this grave error,” the Flickr staff member wrote in an e-mail response to Wilhelm’s inquiry about his vanished account. “I can restore your account, although we will not be able to retrieve your photos.”
It is unbelievable that a site of this magnitude doesn’t have a back up system where they are able to restore users photographs. While Yahoo! says they are working on it, it’s not enough for the current users now. According to Segall’s article other users are quite outraged and believe that there should definitely be a way to retrieve photo’s in other cases such as this.
So, Yahoo! offered Wilhelm 25 years of free Flickr use, but why should he stay with them? Not only are there other photosharing sites out there but that won’t replace any of the photos he lost.
Would you continue using Flickr if this happened to you? Even if it didn’t happen to you but you heard about this? Do you think Wilhelm is overreacting? Or are Yahoo! and Flickr not offering the right amount of compensation (so to say) for their mishap?